What is Healthcare Consumerism?

“Healthcare consumerism” is the rapidly growing trend that positions patients as the primary decision-makers when choosing care providers …

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What is Revenue Leakage & How to Stop it

“Revenue leakage” refers to situations where a healthcare provider has issued care and services to a patient but …

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5 Revenue Cycle Management Trends in Healthcare

In the world of healthcare, revenue cycle management (RCM) is heavily influenced by trends impacting the entire market. …

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Charge Entry In Medical Billing: Why is it Important?

The medical billing process is complex and challenging, not least because it impacts so many stakeholders across the …

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What is Customer Experience in Healthcare?

The Hippocratic Oath sets a precedent for patient experience. From individual physicians to large-scale hospitals, the ethos of …

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What is a Value Proposition in Healthcare?

The healthcare industry is a complex entity. Navigating the many layers of the healthcare system can be difficult …

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How to Improve Your Accounts Receivable (AR) in Healthcare?

Improving your accounts receivable in healthcare requires active management of your revenue cycle and addressing any process inefficiencies. …

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What is Personalized Healthcare?

“Personalized healthcare” leverages an individual’s medical history, diagnostic testing, circumstances, and the continually increasing knowledge of genetics to …

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Defining Value Proposition in Healthcare

What healthcare organizations offer patients—their health—is invaluable. This is what makes it so hard to define what a …

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What is Patient Engagement?

Patients tend to fare better when they’re fully engaged with their doctors. However, better outcomes aren’t only felt …

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