Added contracts with Medicare, Medicaid, and commercial payors across multiple states.
Gained access to an expanded patient population while maintaining high-quality telepsychiatry services.
About MindCare Solutions
Established in 2013, MindCare Solutions is a leading provider of behavioral health services based in Nashville, Tenn. MindCare partners with healthcare organizations to deliver best-in-class, end-to-end behavioral health services that combine evidence-based care pathways, and high-quality providers. Implementing MindCare’s services has improved access to care, increased patient flow, enhanced patient and provider satisfaction, and reduced client costs.
Client Need
MindCare is a leading provider of behavioral health services that operates nationwide and delivers behavioral health support to acute care, post-acute care, outpatient, and correctional healthcare partners. Due to their rapid growth, MindCare faced significant hurdles in expanding their payor network. MindCare engaged PayrHealth to secure payor contracts that facilitated their ability to provide affordable care to patients and partner with healthcare systems throughout the country.
Additionally, evolving telehealth regulations post-COVID, such as new physical location requirements and multi-state licensing complexities, created significant barriers for scaling their services.
PayrHealth’s Solution
PayrHealth partnered with MindCare to develop and execute a strategic payor contracting plan. Over the past three years, the PayrHealth team:
- Targeted Medicare and Medicaid contracts: Secured contracts across multiple states to establish a foundation for affordable access to care.
- Expanded into commercial payors: Shifted focus to securing agreements with commercial insurers, ensuring MindCare’s coverage reached a broader patient base.
- Navigated telehealth regulatory challenges: Supported MindCare in adapting to physical location requirements and multi-state provider licensing hurdles, enabling uninterrupted service delivery.
Client Outcomes
Through their partnership with PayrHealth, MindCare has:
- Achieved network growth: Added contracts with Medicare, Medicaid, and commercial payors across multiple states.
- Improved operational scalability: Gained access to an expanded patient population while maintaining high-quality telepsychiatry services.
- Overcome regulatory barriers: Successfully adapted to changing telehealth and Medicare regulations with expert guidance from PayrHealth.
“Working with PayrHealth has been instrumental in helping us achieve our mission of expanding access to behavioral health services nationwide. Their expertise in payor contracting has allowed us to scale our operations while navigating complex regulatory changes. We’re proud of the strides we’ve made together in improving behavioral health care for those who need it most."
- Brian Nichols, Senior VP of Revenue Operations, MindCare Solutions
Contact PayrHealth
Having negotiated over 50,000 contracts in all 50 states, PayrHealth has the knowledge and expertise to secure highly competitive rates and terms for your contracts, no matter how outdated they are or how big a player the payor is. We also have a team with over 40 years of experience in management of revenue cycles and helping you close down on lost revenue through your practice. Contact us today to learn more.
