As the ambulatory surgery center (ASC) industry continues to expand, healthcare leaders emphasize that success requires balancing operational excellence, team engagement, and strategic foresight. In a recent Becker’s feature, five ASC executives shared their top advice for newcomers entering the space.
Key Takeaways:
- Leadership and Team Engagement: Arthur Grimberg (Orlando Health) underscores that ASC administrators must master a wide range of responsibilities, from regulatory compliance to staff relations, while fostering a supportive, engaged team culture. Regular rounding with staff and patients ensures visibility and trust.
- Patient-Centered Focus: Brian Bizub (Raleigh Orthopaedic Clinic) highlights prioritizing patient experience, clinical excellence, and efficiency through collaboration among physicians, anesthesiologists, and staff.
- Empathy and Understanding: Helen Dickson (Premier at Exton Surgery Center) and Lisa York (Hunterdon Center for Surgery) stress the importance of empathy, flexibility, and understanding daily operations to support staff effectively.
- Financial and Payer Strategy: Scott Dewey (PayrHealth) advises new ASC leaders to develop a reimbursement strategy early. By leveraging price transparency and demonstrating cost savings to payers, ASCs can strengthen their negotiating position and align goals with surgeons for long-term success.
