Dekhtyar, M.D., SC & Associates combines RCM & payor contracting services to improve revenue
Aleksandr Dekhtyar, M.D., SC & Associates
Provider Type
Physician Group
Specialty
Private general psychiatrist, personal growth and well-being enhancement, couples’ therapy, marriage counseling, life coaching for people in crisis, psychological improvement in patients’ lifestyles
Headquarters
Elgin, IL
About the Client
Dr. Dekhtyar is a private general psychiatrist affiliated with multiple behavioral health centers and mental health clinics in Elgin, IL, on the northwest side of Chicago. His team’s services include personal growth and well-being enhancement as well as couples’ therapy, marriage counseling, and life coaching for people in crisis as well as those who seek a psychological improvement in their lifestyle.
96% increase in receivables
2% claims denial rate with automatic resubmission policy
Client Need
The client approached PayrHealth with a number of pain points they wished to find solutions for. These included: filing claims in a timely manner, following up on unpaid receivables on the A/R books, clarifying and solidifying financial procedures, implementing more accurate and consistent patient billing practices, enhancing the ability for patients to inquire about payments and comments, making claim turnaround time faster, creating a regulated and consistent payment auditing process. In general, the client wanted a more consistent, transparent, and actionable way to process payments and interact with patients than their own systems and processes had allowed them to up until this point.
PayrHealth's Solution
92% "clean claims" ratio - claims approved on the first submission
PayrHealth’s solution was to enroll Dr. Dekhtyar into our comprehensive Revenue Cycle Management (RCM) solution to offload the responsibility of in-house team members to create repeatable, consistent procedure standards in financial records and patient relationship management. Our internal infrastructure took over their billing services and extended the service offerings they could provide for their patients while reducing the administrative burden of tedious and confusing tasks.
Key Services Utilized
Revenue Cycle Management
Client Outcome
Once Payrhealth took over, the receivables increased by 96%. Since partnering with PayrHealth, Dr. Dekhtyar’s practice has achieved a 92% “clean claims” ratio, meaning the claims we submit on their behalf are overwhelmingly approved on first submission, reducing the time they’re reimbursed to less than two months on average. We’ve also helped their practice achieve a 2% claims denial rate, and with our automatic resubmission policy, the total number of unbilled claims falls to 0.6%. In addition to these quantitative victories, we’ve also helped their office staff re-focus on what matters most to Dr. Dekhtyar’s mission: providing excellent patient care. Instead of processing paperwork and organizing filed and unfiled claims, they’re able to handle office calls and other communication and better relate to patients, enhancing the patient experience and quality of care.
Contact PayrHealth
Having negotiated over 50,000 contracts in all 50 states, PayrHealth has the knowledge and expertise to secure highly competitive rates and terms for your contracts, no matter how outdated they are or how big a player the payor is. We also have a team with over 40 years of experience in management of revenue cycles and helping you close down on lost revenue through your practice. Contact us today to learn more.
©2024 PayrHealth. All Rights Reserved.
Contact
2121 Lohmans Crossing Rd
Suite 504-823
Austin, TX 78734
Philippines Branch
7th Floor, Inoza Tower,
40th St, Bonifacio Global City
Taguig 1634 Philippines
Payment Processing Center
Attention: PayrHealth, LLC
PO Box 2378
San Antonio, TX 78298-2378
The information provided by PayrHealth, LLC (the “Company”) on this website is informational in nature, and has not been tailored or modified to fit any particular set of facts. You should review and consider these materials at your own risk, and they should not be considered as client advice. To the extent you desire to establish a consulting relationship with the Company and obtain tailored advice regarding your specific operations and potential revenue growth, please contact info@payrhealth.com. The Company disclaims any liability with respect to the materials set forth herein.
By providing my phone number to PayrHealth, I agree and acknowledge that “PayrHealth” may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP”. For more information on how your data will be handled, please visit our privacy policy.
