Dr. Elisabeth Potter went viral in January with a video detailing her frustrations over an experience with UnitedHealthcare. Since posting the video, she says she has not been able to secure contracts with major health insurers and is now in danger of losing her surgery center. The health insurer says its decision not to let her facility in-network had nothing to do with her video and is not “penalizing” her for speaking out. Our CEO, Armando Cardoso, spoke with CNN on the relationship between providers and insurance companies. Highlighting the role that intermediaries, like PayrHealth, play in negotiating these contracts.